Terms of Use

Welcome to WeGoo ! By registering for a WeGoo Account (as defined in Section 1) or using any of the WeGoo Services (as defined below) , you agree to be bound by these « Terms of use ».

As used in these Terms of Use, the terms « we , our » and « WeGoo » means the relevant WeGoo Contracting Party (as defined in Section 13 below), while the term « you » means the WeGoo User (for registration for a WeGoo service or use of such a service as a individual) or the company employing the WeGoo User (for registration for a WeGoo Service or use of such a service as a company) and its affiliates.

WeGoo provides a comprehensive commerce platform that allows merchants to unify their commerce operations. This platform includes among other things a series of tools for merchants allowing them to build and customize online stores, sell across multiple locations (including web, mobile, social media, online marketplaces and other online locations « online services » as well as in person « POS Services » , manage products, inventory, payments, order processing, shipping, sales operations, marketing and advertising, and interact with existing and potential customers. Any service offered by WeGoo is referred to in these Terms of Service as « services ». Any new features or tools that are added to the current Services will also be subject to the Terms of Service.

You must read, accept and agree to all terms contained in or expressly referred to in these Terms of Use, including the Acceptable Use Policy and Privacy policy.

Plain language summaries are for informational purposes only and appear in bold next to each section, but are not legally binding. Please read the Terms of Use, including any documents referred to herein, for a complete overview of your legal obligations. By using WeGoo or any of its services, you agree to these terms. Be sure to check back from time to time to see if any changes have been made.

• To access and use the Services, you must create a WeGoo account (Account). To complete the Account creation process, you must provide your full legal name, business address, telephone number, a valid email address, and any other required information. WeGoo may reject your creation request or close an existing Account for any reason, in its sole discretion.
• You must be at least 18 years old, or at least the age of majority in the jurisdiction in which you reside and from which you use the Services, to open an Account.
• You confirm that you receive any Service provided by WeGoo solely for the purpose of carrying out a professional activity and not for personal, family or household purposes.
• You acknowledge that WeGoo will use the email address you provided when opening an Account, or changed from time to time, to update your preferred means of communication (“Primary Email Address”).. You should review emails sent to the Primary Email Address provided to WeGoo and verify that WeGoo is capable of sending and receiving messages. It is only possible to authenticate email communications with WeGoo when they originate from your primary email address.
• You are responsible for the security of your password. WeGoo cannot and will not be liable for any loss or damage arising from your failure to maintain the security of your Account and password. We may request additional security measures at any time and reserve the right to adjust these obligations at our discretion.
• Only WeGoo Users can benefit from technical assistance with respect to the Services. Any questions regarding the Terms of Service should be directed to WeGoo Support.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, any use of the Services, or any access to the Services without the express written permission of WeGoo.
• You agree not to circumvent, avoid or evade any technical limitations of the Services, including to process orders outside of the WeGoo payment process, not to use any tool allowing you to benefit from functions or functionalities normally disabled in the Services, or decompile, disassemble or otherwise reverse engineer the Services.
• You agree not to access the Services or monitor any content or information associated with the Services using any robot, an exploration and extraction tool other means automated.
• You understand that your Materials may be transferred unencrypted and involve (a) transmissions over multiple networks; and (b) modifications, with the aim of ensuring their conformity and adaptation to technical requirements relating to connections to networks or devices. The term « Materials » means your Trademarks, your copyrighted content, all products and services you sell through the Services (including descriptions and prices), and all photos, images, videos , graphics, written content, audio files, code, information and other data provided to or made available to WeGoo or its affiliates, by you or your affiliates.

You are responsible for your Account, the Materials that you import into the WeGoo service as well as the operation of your WeGoo store. If you violate the WeGoo Terms of Service, we may revoke your access to the Services. If we need to contact you, we will send a message to the Primary Email Address.

• 2.1 Shop Owner

  • Subject to Section 2.1.2 , the person who registers for the Service by opening an Account constitutes the contracting party « Shop Owner » for the purposes of our Terms of Use and is authorized to use any corresponding Account that we may provide to the Store Owner in connection with the Service. It is your responsibility to verify that the name of the Store Owner (including the legal name of the company that owns the Store, if applicable) is clearly visible on the Store website..
  • If you register for the Services on behalf of your employer, your employer is the Store Owner. In this case, you must use an email address issued by your employer, and you represent and warrant that you have the authority to bind your employer to our Terms of Service.
  • Your WeGoo Store can only be associated with one Store Owner. A Store Owner can own multiple WeGoo Stores. You agree to use WeGoo's checkout process for your store. The term « store » means the online store (hosted by WeGoo or by a third party website), or any online store created in addition to the Storefront API or the physical point of sale(s) associated with the Account.
• 2.2 Employee Accounts

  • Depending on your WeGoo plan, you can create one or more « Employee accounts » so that other people can access the Account. You must provide a full legal name and a valid email address for each Employee Account. Through Employee Accounts, the Store Owner can set permissions and allow others to work using their Account, while configuring the level of access to information for each Employee Account specific professions. For example, you can limit an Employee Account's access to sales data on the reports page, or prevent Employee Accounts from changing general store settings.
  • Store Owner is responsible for: (a) compliance with these Terms of Use by its employees, agents and contractors, including through Employee Accounts; and (b) any violation of these Terms of Use by Store Owner’s employees, agents or contractors. The latter acknowledges and accepts that it is responsible for the execution of all its obligations arising from the Agreement, even if it delegates said obligations, through a sublicense or subcontracting, to any third party, including affiliates or subsidiaries of Store Owner.
  • The Store Owner and the users attached to the Employee Accounts are each referred to as « User WeGoo ».
• 2.3 Domain Names

  • After purchasing a domain name through WeGoo, the domain registration is set up to automatically renew each year, as long as your WeGoo Account remains active. You acknowledge that you are entirely responsible for disabling the auto-renewal feature, if you choose to do so.

Only one person can be the “Shop Owner”. This is generally the person who registers for the WeGoo Service. The Store Owner is responsible for the Account, is bound by these Terms of Use, and is responsible for the actions of other users accessing the Account. If you are registering on behalf of your employer, your employer is the Store Owner responsible for your Account.

We automatically create certain accounts for you to accept payments. You are responsible for activating and deactivating these accounts and complying with the associated terms, which may involve various third parties, including PayPal, Apple Pay, Google Payment and Shop Pay. Any domain you purchase from us will automatically renew, unless you choose to discontinue the renewal.

• The different Services have a wide choice of features and functions. Not all Services or features are constantly available to all Merchants, and we are under no obligation to offer Services or features in a certain jurisdiction. We reserve the right to modify the Services or any part thereof at any time for any reason without notice, unless these Terms of Use or applicable law prohibit such modification.
• WeGoo does not carry out a prior examination of the Materials. We may, in our sole discretion, refuse or remove any Materials from any part of the Services, including if we determine, in our sole discretion, that the goods or services you offer through the Services, or the Materials uploaded or posted on the Services, violate our AUP or these Terms of Service.
• Verbal or written abuse of any kind (including threats of abuse or retaliation) against any WeGoo employee, member or agent will result in immediate termination of the Account.
• We reserve the right to provide our Services to your competitors and make no promises of exclusivity. You further acknowledge and agree that WeGoo employees and contractors may also be WeGoo customers or merchants and may compete with you, even though they may not use your Confidential Information (such as defined in Section 6) for this purpose.
• In the event of a dispute regarding the ownership of an Account, we reserve the right to request supporting documentation to determine or confirm ownership of the Account. Supporting evidence may include, but is not limited to, a scanned copy of your business license, government-issued photo identification, the last four digits of the credit card on file with us, or a document confirming your employee status of an entity.
• WeGoo reserves the right to determine, in its sole discretion, the rightful ownership of an Account and to transfer an Account to the rightful Store Owner. If we are unable to reasonably determine the legitimate Store Owner, without prejudice to our other rights and remedies, we reserve the right to temporarily suspend or deactivate an Account until the parties reach an agreement.

WeGoo is entitled to control and modify at any time the persons to whom the Services are offered. We also have the ability to refuse or remove Materials from any part of the Services, including your Store. We may offer our services to your competitors, but we will never share your confidential information with them for this purpose. In the event of a dispute regarding the ownership of a WeGoo Account, we may, at our sole discretion, freeze that Account or transfer it to its rightful owner.

• You acknowledge and agree that you must provide public contact information, a refund policy and order processing times in your Store WeGoo.
• You acknowledge and agree that the Services do not constitute a marketplace, and that any sales contract concluded through the Services is directly binding on you and your customer. You are the seller of record for all items you sell through the Services. You are responsible for the creation and operation of your WeGoo Store, your Materials, the goods and services that you may sell through the Services, but also for all aspects of the transactions between your customers and you. This includes, but is not limited to, customer payment authorizations in connection with their purchase, refunds, returns, provision of possible customer or commercial services, fraudulent transactions, mandatory legal communications, compliance with regulations, actual or suspected violations of applicable law (including, consumer protection laws in any jurisdiction where you sell products or services) and violations of these Terms of Use by you. You represent and warrant that your Store, Materials and the goods and services you sell through the Services will be true, accurate and complete, and will not violate any applicable law, regulation or third party rights. For the avoidance of doubt, WeGoo will not be the seller or merchant of record, and will not be responsible or liable for your Store or any items you sell to your customers through the Services.
• You are entirely responsible for the goods or services you offer for sale through the Services (including description, pricing, fees, taxes you calculate, defects, required legal communications, compliance with regulations, offers or promotional content), particularly with regard to compliance with applicable legislation or regulations.
• You may not use the WeGoo Services for any illegal or unauthorized purpose nor may you, in the use of a Service, violate any laws in your jurisdiction (including copyright laws), the laws that concern you in your client's jurisdiction. You will comply with all applicable laws, rules and regulations (including in relation to obtaining any authorization or license which you may hold or which is potentially required for the operation of your store, and compliance with associated requirements) during your use of a Service and the performance of your obligations under the Terms of Use.
• The API Terms govern your access to and use of the WeGoo API (as defined herein). You are solely responsible for the activities carried out with your API Credentials (as defined in the API Terms) and the security of your API Credentials.

You, and not WeGoo, assume full responsibility for your WeGoo Store, the goods or services you sell and your relationship with your customers. If you access the WeGoo API, your use of it is subject to the API Terms.

• Subscription Fees are paid in advance and will be billed at the start of the subscription and for the duration of the subscription.
• You are responsible for all applicable Taxes arising or resulting from your subscription or purchase of WeGoo products and services. When WeGoo charges these Taxes, they are calculated using the applicable tax rates based on the billing address you provided to us. If WeGoo does not charge you Taxes, you are responsible for determining whether Taxes are due, and if so, for paying the Taxes yourself to the appropriate tax authorities in your jurisdiction.
• For the avoidance of doubt, all amounts paid by you to WeGoo under these Terms of Use are free of any deduction and withholding tax. Except for Taxes charged by WeGoo and paid on your behalf to the relevant tax authorities, any deductions or withholdings required by law are your responsibility and paid separately to the relevant tax authority. WeGoo is entitled to charge the full amount of Fees set forth in these Terms of Use using your Authorized Payment Method, without regard to any such deduction or withholding that may be required.
• You are solely responsible for determining, collecting, withholding, reporting and remitting any taxes, customs fees, fees, surcharges and additional charges arising or resulting from any sales in your WeGoo Store or your use of the Services. The Services do not constitute a marketplace. Any sales contract concluded through the Services is directly binding on you and your customer.
• You must keep your location accurately up to date in the administration console of your WeGoo Store. If you change jurisdictions, you should quickly change your location in the admin console.
• WeGoo does not grant refunds.

A valid payment method (such as a credit card) must be kept on file to pay all service fees, including subscription fees, transaction fees, and additional fees required for all stores. You will be billed your Subscription Fees on a 30-day cycle. Any Transaction Fees or Additional Fees will be charged using your payment method. If we are unable to collect the Fees using your payment method, we may make subsequent processing attempts using your payment method. If payment of Fees remains unsuccessful 28 days after the initial attempt, WeGoo may block your Store. You are responsible for all taxes associated with your Store or use of the Services. You may have to pay Taxes to WeGoo or remit them yourself to your relevant tax authority. No refunds are given.

• « Confidential Information » includes, but is not limited to, all information associated with a party's business activities and non-public information, including specific business information, technical processes and formulas, software, customer lists, lists of prospective customers, names, addresses and other information, associated with current and potential customers, product designs, sales, costs (including relevant processing fees), price lists and other financial information unpublished, business plans and marketing data, as well as any other confidential and proprietary information, whether or not identified as such. WeGoo Confidential Information includes any information about WeGoo or the Services that you receive that is not public, including information relating to our program and security practices.
• Each party agrees to use the other party's Confidential Information only to the extent necessary to carry out its obligations under these Terms of Use and in accordance with any other obligations set forth in these Terms of Use, including this Section 6. Each party agrees to take all reasonable steps, at least substantially equivalent to those it takes to protect its own proprietary information, to prevent the duplication, disclosure or use of such Confidential Information, other than (i) by or for its employees, agents and contractors who require access to such Confidential Information to carry out such party's obligations hereunder, each of whom shall treat such Confidential Information as set forth herein and which are each subject to obligations of confidentiality to such party which are at least as strict as those contained herein; or (ii) as required by any law, regulation or order of a court having jurisdiction over the parties and the subject matter of these Terms of Use, provided that, if permitted by law, the receiving party promptly communicates with the disclosing party by written notice and uses commercially reasonable efforts to ensure that such disclosure is treated as confidential. Confidential Information does not include any information that the receiving party can demonstrate is: (A) already in the public domain, or already known to or in the receiving party's possession at the time of disclosure of such information; (B) is independently developed by the receiving party without use of or reference to the other party's Confidential Information, and without violating any provision of these Terms of Use; or (C) subsequently being rightfully obtained by the receiving party from a source other than the disclosing party without breach of any provision of these Terms of Use.

WeGoo and you agree to use the other party's Confidential Information only to fulfill the obligations set forth in these Terms of Use. Confidential Information must be protected and respected.

• You expressly understand and agree that, to the extent permitted by applicable law, WeGoo and its suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from or relating to the use or inability to use the Service or these Terms and Conditions (including negligence).
• You agree to indemnify and hold WeGoo and (if applicable) its parent company, subsidiaries, affiliates, partners, officers, directors, agents, employees, and suppliers, harmless from any liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of (a) your violation of these Terms of Use or the documents they incorporate by reference (including the AUP); (b) your violation of any law or the rights of a third party; or (c) any aspect of a transaction between your Customer and you, including refunds, fraudulent transactions, actual or alleged violations of applicable law (including federal and state consumer protection laws), or your violation of the Terms of Use.
• You are responsible for any violation of the Terms of Use by your affiliates, agents, or contractors, and you incur the same liability as if you were the originator of the violation.
• You use the Services at your own risk. They are provided « as is » and « as available » without any express, implied, or statutory warranty or condition.
• WeGoo does not warrant that the Services will be uninterrupted, timely, secure, or error-free.
• WeGoo does not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.
• WeGoo in no way assumes your tax responsibilities or obligations related to the use of WeGoo Services.
• WeGoo does not warrant that the quality of any products, services, information, or other content purchased or obtained through the Services will meet your expectations, or that any errors in the Services will be corrected.

We are not responsible for damages or legal actions that may arise if you violate the law, breach this agreement, or infringe upon the rights of a third party. The Service is provided « as is » and « as available ». We do not provide any warranties, and our liability is limited in the case of errors or interruptions.

• 8.1 Your Materials

  • We do not claim ownership of the materials you provide to WeGoo. However, we require a license for these materials. You grant WeGoo a non-exclusive, transferable, sublicensable, royalty-free, worldwide right and license to host, use, distribute, disclose, modify, perform, copy, store, publicly display, communicate to the public (including by telecommunications), broadcast, reproduce, make available, display, and translate the materials you submit in connection with the Services, as well as to create derivative works from such materials. We may exercise our rights under such a license to operate, provide, and promote the Services, to fulfill our obligations, and to exercise our rights under the Terms of Use. You represent, warrant, and agree that you have all necessary rights in and to the materials to grant this license. You irrevocably waive any moral rights or similar rights in the materials that you may have in favor of WeGoo, and you agree that this waiver may be enforced by the party receiving rights to the materials through WeGoo, including any party to which WeGoo may transfer or grant (including through a sublicense) rights to the materials.
  • If you owned the Materials before providing them to WeGoo and import them into your WeGoo Store, you retain ownership of them, subject to the rights or licenses granted in the Terms of Use or any other document. You can withdraw your WeGoo Store at any time by deleting your account. Withdrawing your WeGoo Store does not terminate the rights or licenses granted with respect to the Materials and which WeGoo needs to exercise rights or fulfill obligations contracted during the Term.
  • You agree that WeGoo may, at any time, review and remove any portion or all of the Materials submitted to the Services, although WeGoo is not obligated to do so.
  • You grant WeGoo a non-exclusive, transferable, sublicensable, royalty-free, worldwide right and license to use the names, trademarks, service marks, and logos associated with your Store (your Trademarks) so that WeGoo may exploit, provide, and promote the Services, fulfill its obligations, and exercise its rights under the Terms of Use. This license remains in effect after the termination of the Terms of Use only if WeGoo requires such a license to exercise rights or fulfill obligations that were contracted during the Application Period.
• 8.2 WeGoo's Intellectual Property

  • You agree that you are not entitled to use WeGoo's trademarks, whether registered or unregistered, including the verbal trademarks WEGOO, SHOP, SHOP PAY, the « W » symbol, and the figurative mark of the bag (WeGoo Trademarks), unless WeGoo expressly permits you to do so in writing. You agree not to use or adopt any mark that may cause confusion with the registered WeGoo Trademarks, including spelling variations of such WeGoo Trademarks.
  • You agree not to purchase, register, or use services that allow for selecting keywords on search engines or other pay-per-click keywords (such as Google Ads), trademarks, email addresses, social media names, or domain names (including top-level domains, subdomains, and URLs) that employ or include the term WeGoo or WeGoo Trademarks or employ or include terms that may cause confusion with WeGoo Trademarks.
  • You acknowledge and agree that the Terms of Use do not grant you any rights to enforce WeGoo patents.

When you put content online, you remain the owner (if it belongs to you) and responsible for that content. However, WeGoo can use and publish the content you've put online. All content imported to WeGoo remains the property and responsibility of its original owner. However, we have a license for materials posted through the platform and can use this license to operate and promote our Services.

9. Additional Services

• You can customize the appearance of your WeGoo Store using a design template from WeGoo's Theme Store (a « Theme »). If you download a Theme, you are allowed to use it in only one Store. You are free to transfer a Theme to another of your Stores if you decide to close your first Store. To initiate the transfer of a theme to another of your Stores, please contact WeGoo Support. It is prohibited to transfer or sell a Theme to another person for them to use in their WeGoo Store or on another platform. A separate download is required for each Store. Each download is subject to applicable fees. WeGoo does not guarantee in any way that a particular Theme will remain available for additional downloads.
• You can modify the Theme to fit your Store. WeGoo may add or modify the footer of a Theme that references WeGoo at its discretion. WeGoo may modify the Theme, in its sole discretion, if it contains an element that violates WeGoo's AUP or other provisions of the Terms of Use, even if that element was part of the Theme you received. WeGoo may modify the Theme to reflect technical changes and necessary updates.
• The intellectual property rights of the Theme remain with the designer. If you exceed the rights granted through your purchase of a Theme, the designer may take legal action against you, and without prejudice to our other rights or remedies, we may take administrative actions, such as modifying or closing your Store.
• The designer is responsible for providing technical support for the Theme. WeGoo disclaims any responsibility for such support but may assist you in contacting the designer.
• It is the user's, not WeGoo's, responsibility to ensure that the installation of a new theme does not replace or damage the current or pre-existing theme or user interface.

When you purchase a Theme, you can use it in one Store at a time. You can modify our Themes, but be careful not to infringe the intellectual property rights of other people involved, including the designer. If there is a problem with the Theme, contact the designer. Please note that Themes may be subject to change or deletion.

• The Shop app is a WeGoo app available to eligible Merchants (see definition below) ( « Shop Application » ; see this address to find out more). Through this application, Eligible Merchants can interact with customers who use the Shop Application (each referred to as a « Shop Application User »).
• The Shop Application is considered part of the Services. Therefore, all conditions applicable to the Services also apply to the Shop Application. Without limiting the general scope of the foregoing, and subject to these Terms of Use and all applicable guidelines and policies, WeGoo reserves the right to deny a Merchant access to any part or all of the Shop Application and its use at any time and for any reason without prior notice. Only Merchants who meet all the requirements and do not sell prohibited products, as described in the Shop Guidelines for Merchants (as amended from time to time), are eligible to access and use the Shop Application Services « Eligible Merchants ».
• We are authorized to display your Materials on the Shop Application, including product or service listings, your Trademarks, and any other content, data, or information originating from your WeGoo Store. Although the Shop Application allows Shop Users to make in-app purchases, transactions are conducted on your WeGoo Store. For clarity and to avoid any ambiguity, Section 7 (Limitation of Liability) and Section 8 (Intellectual Property) apply to the use of your Materials in the Shop Application, as well as your responsibility for your Materials and purchases made through your WeGoo Store.
• Your Materials and your use of the Shop Application must at all times comply with our Shop Guidelines for Merchants, these Terms of Use, any Additional Terms, all applicable policies and guidelines, as well as the prevailing law.
• As with other aspects of the Service, WeGoo is not obligated to intervene in case of disputes that may arise between your customers (including Shop Application Users) and yourself.
• On the Shop Application, content is classified based on various factors, including its relevance to a search query or user interests, the quality of its images, the quality of its domain, and the frequency of interaction by other users with that content. For more information on content display in the Shop Application, please refer to our Shop Application Help Documentation.
• If you do not wish for your content to be available on the Shop Application, it is your responsibility to manage or disable this service. If you have installed the Shop Application's merchant channel, please refer to the instructions available on this page. If you have not yet installed this channel in your WeGoo Store, please visit this page to install it. If the Shop Application's merchant channel is currently not available in your country, please contact support to remove your content from the Shop Application. Please note that when removing your content from the Shop Application, Shop Application users who make purchases from your WeGoo Store will still be able to view, manage, and track orders placed from your WeGoo Store in the Shop Application. If you delete your WeGoo account, your content will be removed from the Shop Application.

The Shop Application is a sales channel available only to eligible Merchants and it showcases the Materials from your WeGoo Store. If you do not wish for your Materials to be available in the Shop Application, it is your responsibility to manage or disable this service.

WeGoo welcomes all ideas or suggestions for improving the Services or adding to them with great interest. Sending ideas, suggestions, or related items, as well as opinions related to the Services, third-party services, or any third-party provider (collectively referred to as « Feedback ») to WeGoo is in no way subject to an obligation of confidentiality and is done without the expectation of compensation. By sending Feedback to WeGoo (whether as a direct submission to WeGoo or posting it on a forum or page hosted by WeGoo), you waive all rights related to the Feedback and agree that WeGoo is free to implement and use the Feedback as you provided it or as modified by WeGoo, without needing permission or a license from you or a third party. Any Feedback related to third-party services or providers must be accurate to the best of your knowledge and must not be illegal, obscene, threatening, defamatory, invasive, contrary to intellectual property rights, or otherwise harmful to third parties or objectionable. WeGoo reserves the right (but not the obligation) to delete or modify Feedback related to third-party services or providers, but does not regularly review such Feedback.

We welcome feedback from our customers, but we are in no way obligated to ensure that ideas and suggestions regarding our services or third-party services remain confidential. We may also use feedback as we see fit.

WeGoo promotes the protection of intellectual property and asks WeGoo merchants to do the same. We are committed to responding to all notices of alleged copyright infringement. If someone believes that one of our merchants is violating their intellectual property rights, they can send a DMCA notice to WeGoo's designated agent using our form. Upon receipt of a DMCA notice, we have the right to remove or disable access to materials alleged to infringe on copyright. When a merchant receives a takedown notice, if they wish to contest the complaint, they can use our form to submit a counter notice. The original complainant then has 14 business days after our receipt of the counter notice to obtain a court order restraining the merchant from engaging in unlawful activity, or we will restore access to the material. For more information, please visit the Intellectual Property Violation Reporting page.

WeGoo respects intellectual property rights and encourages you to do the same. If we receive a DMCA notice, we may remove or disable access to the alleged infringing content from your store. If you believe the complaint is unfounded, you can send a counter notice. If you believe one of our merchants is infringing your intellectual property rights, you can send a DMCA notice to WeGoo. We will promptly remove the content or disable access to it and inform the merchan.

• WeGoo is firmly committed to protecting the privacy of your personal information and that of your customers. By using the Service, you acknowledge and agree that the collection, use, and disclosure of such personal information by WeGoo is governed by our Privacy policy.
• To the extent that WeGoo processes your customers personal information as a « data processor » or « service provider » in accordance with certain privacy and data protection laws, including the European General Data Protection Regulation or UK laws and the California Consumer Privacy Act, the collection and use of personal information by WeGoo is also subject to our Data Processing Addendum.

The use and collection of personal information by WeGoo are governed by our Privacy Policy. The use and collection by WeGoo of personal information about customers are also governed by our Data Processing Addendum.

If the billing address for your Store is located in the EMEA region or in other jurisdictions not listed in Sections 13(1) or 13(2), including Europe and Russia, the Middle East, Africa, South America, the Caribbean, or Mexico, then the following Section 13(3) applies to you :

• The term « Contracting party WeGoo » refers to SARL Wegoo Agency, a private limited liability company incorporated in Algeria and headquartered at Dely Brahim Bois des Cars, Algiers, Algeria.
• You irrevocably and unconditionally agree to submit to the jurisdiction of the Irish courts, which shall have exclusive competence to settle any dispute arising out of or in connection with the validity, effect, interpretation, or performance of these Terms of Use, or relating to them, and you similarly irrevocably and unconditionally waive any objection to a claim that an action or proceeding has been brought by WeGoo in another jurisdiction.

• The term of these Terms of Service begins on the date you complete your registration to use a Service and continues until terminated hereby by WeGoo or by you, as indicated by the following ( « Application period »).
• You may terminate your Account and the Terms of Use at any time by contacting WeGoo Support and following the specific instructions provided to you in WeGoo's response.
• Without restricting any other recourse, we have the right to suspend or terminate your account or the Terms of Use at any time for any reason, without prior notice (unless required by law), including if we suspect that you (by conviction, settlement, insurance, investigation, or otherwise) have engaged in fraudulent activity related to the services. Termination of the Terms of Use shall not affect rights or obligations that were entered into before the termination date.
• Upon the termination of the Services by either party for any reason whatsoever :

  • WeGoo Will cease to provide you with the Services, and you will no longer be able to access your Account.
  • Unless otherwise stated in the Terms of Use, you will not be entitled to a refund of any fees, whether prorated or otherwise.
  • Any outstanding balance owed to WeGoo for your use of the Services up to the effective date of said termination must be paid immediately and in full.
  • Your Store will no longer be available online.
• If you have purchased a domain name through WeGoo, your domain will no longer be automatically renewed upon cancellation. After termination, it will be your sole responsibility to handle all matters related to your domain with the domain provider.
• If, at the date of Service termination, you have outstanding unpaid fees, you will receive a final invoice by email. Once the invoice has been paid in full, you will no longer receive invoices.

To initiate a termination, you must contact Support. WeGoo will provide you with specific instructions to cancel your account. Once the termination is confirmed, domains purchased through WeGoo will no longer be automatically renewed. If you terminate your account during your billing cycle, you will receive a final invoice by email.
We may terminate your account at any time.

User-Initiated Account Deletion

You have the right to request permanent deletion of your WeGoo Account at any time. Account deletion is a permanent and irreversible action that will result in the complete removal of your Account, all associated Stores, and all related data from our systems.

Deletion Process and Requirements

To delete your Account, you must:

• Access the Account deletion feature through your Account dashboard (Dashboard → User Account → Danger Zone).
• Verify your identity by providing your current password.
• Meet all eligibility requirements, including having a non-negative account balance.
• Acknowledge that all Stores owned by you will be permanently deleted along with your Account.
• Confirm your understanding that this action is irreversible.

Consequences of Account Deletion

Upon Account deletion:

• All Stores associated with your Account will be permanently deleted, including all products, orders, customer data, media files, themes, configurations, and settings.
• All active subscriptions will be immediately cancelled without refund.
• Any remaining credit balance in your Account will be forfeited and cannot be recovered.
• All authentication sessions will be terminated, and you will be logged out immediately.
• Your Store(s) will immediately cease to be accessible to customers and the public.
• You will lose access to all Services associated with your Account.

Data Retention After Account Deletion

While we delete your Account and personal data immediately upon your request, we may retain certain information for limited periods as required by law, for dispute resolution, fraud prevention, or as necessary to fulfill obligations that arose during the Application Period. For detailed information about data retention practices, please refer to our Privacy Policy, specifically the section on Account Deletion and Your Right to Be Forgotten.

Outstanding Obligations

Account deletion does not relieve you of any outstanding obligations under these Terms of Use, including:

• Payment of any outstanding fees, charges, or negative account balances owed to WeGoo.
• Fulfillment of customer orders and obligations that arose before Account deletion.
• Resolution of any disputes or claims that existed before Account deletion.
• Compliance with applicable laws and regulations regarding record retention and customer data.

Restrictions on Account Deletion

WeGoo may prevent Account deletion if:

• Your Account has a negative balance or outstanding debts owed to WeGoo. You must settle all debts before Account deletion.
• There are pending legal proceedings, investigations, or disputes involving your Account.
• Account deletion would violate applicable laws or legal obligations.
• We are required by law to retain your Account or associated data.

Alternative to Account Deletion

If you wish to discontinue use of the Services without permanently deleting your Account, you may:

• Close individual Stores without deleting your Account (Dashboard → Settings → Danger Zone for each Store).
• Cancel your subscription while retaining your Account for future use.
• Update your privacy settings and communication preferences.
• Contact WeGoo Support to discuss alternatives.

Right to Information

For detailed information about what data is deleted, data retention periods, and your rights under applicable data protection laws (including GDPR), please refer to the Account Deletion section of our Privacy Policy. If you have questions about Account deletion or your data rights, please contact us at Info@wegoo.com.

You can permanently delete your WeGoo Account at any time through your dashboard. This will delete all your Stores and data irreversibly. You must settle any debts before deletion, and you'll forfeit any remaining credit balance. Outstanding obligations from before deletion still apply. For detailed information about what gets deleted and data retention, see our Privacy Policy.

• We reserve the right, at our sole and absolute discretion, to update or modify any section of the Terms of Use at any time. To inform you of changes to the Terms of Use that have a significant adverse impact on your use of the Services or your rights under the Terms of Use, we will provide you with reasonable notice by email to the primary email address, through the WeGoo admin console, or by any similar means. However, WeGoo is entitled to make changes that have a significant adverse impact on your use of the Services or your rights under the Terms of Use at any time and with immediate effect (i) for legal, regulatory, security, or fraud prevention reasons; or (ii) to restrict products or activities that we deem to be dangerous, inappropriate, or offensive. Unless otherwise stated in the notice we send (if any), any changes to the Terms of Use will take effect immediately upon the publication of the modified terms in the relevant region. Your continued use of the Services or access to them after the sending of such notice, if applicable, or after the publication of the modified terms means that you accept the changes and consent to be bound by the Terms of Use as modified. If you do not accept the modified Terms of Use, you must cease accessing and using the Services.
• WeGoo We may, from time to time, modify the fees associated with the Services. We will provide you with a 30-day advance notice by email to the primary email address, through the WeGoo admin console, or by any similar means before making changes to the fees. WeGoo assumes no responsibility towards any third party or yourself regarding any modification, rate change, suspension, or interruption of the Services (or any part thereof).

If we make significant changes to the Terms of Use that have a significant adverse impact on your rights under the Terms of Use or your use of our Services, we will inform you in advance of such a change (unless it relates to legal requirements or aims to prevent abusive use of our Services, among other reasons).

• The Terms of Use, including the documents incorporated by reference, constitute the entire agreement between WeGoo and yourself and govern your use of the Services and your Account, thereby replacing any previous agreement between WeGoo and yourself (including prior versions of the Terms of Use).
• WeGoo's failure to exercise or enforce any right or provision of the Terms of Use does not constitute a waiver of that right or provision. If a provision of the Terms of Use, including all the general terms and any other documents it incorporates by reference, is found by a competent court to be unlawful, that provision will be modified and interpreted to best achieve the original provision's objectives to the fullest extent permitted by law, and the other provisions of the Terms of Use will remain in full force.
• Except for WeGoo and its affiliates, yourself, or anyone accessing WeGoo's Services in accordance with these Terms of Use, unless otherwise specified in these Terms of Use, no person or entity who is not a party to these Terms of Use has the right to enforce any provision of these Terms of Use, whether or not that person or entity is identified by name or as a member of a group, or whether or not they fit a particular description. To avoid any ambiguity, this provision shall not affect the rights of any assignee or authorized beneficiary under these Terms.
• These Terms of Use are governed and interpreted in accordance with the laws of the province of Ontario and the laws of Canada applicable therein, regardless of the principle of conflict of laws.
• All terms and provisions of the Terms of Use are binding and apply for the benefit of the parties to the Terms of Use and their heirs, successors, authorized beneficiaries, and respective legal representatives. WeGoo is authorized to assign these Terms of Use without notifying you or obtaining your consent. You are not entitled to assign or otherwise transfer the Terms of Use or any of your rights or obligations under these to a third party without the prior written consent of WeGoo, which is given or denied at the sole discretion of WeGoo.
• If any provision, or part thereof, in these Terms of Use is, for any reason, found to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provision (or the unaffected part of the provision) of the Terms of Use, and these Terms of Use shall be construed as if such invalid, illegal, or unenforceable provision, or part thereof, had never been contained in the Terms of Use.
• In the event of termination, all rights and obligations under the Terms of Use are immediately revoked, except that (a) you remain responsible for fulfilling all your obligations concerning transactions made before termination and all charges incurred before or as a result of termination; and (b) Sections 1 (Account Terms), 5 (Payment of Fees and Taxes), 6 (Privacy), 7 (Limitation of Liability and Indemnification), 8.1 (Intellectual Property and Materials), 9.7(8)-(10) (Third-Party Services, Experts, and Expert Marketplace), 10 (Feedback and Reviews), 12 (Privacy and Data Protection), 13 (WeGoo Contracting Party), 14 (Term and Termination), 15(1) (Modifications), and 16 (General Terms) will remain in effect after the termination or expiration of these Terms of Use.